Sellers
Projects Zoo > Sellers
Sellers

SELLERS

Basics

  • Sellers create Jobs on Projects Zoo to allow buyers to purchase their services.
  • Sellers may also offer Custom Offers to buyers in addition to their Jobs.
  • Each order you sell and successfully complete, accredits your account with a net revenue of 80{157c86a834524b37677aab83c75847fc61690c6606084b29176deda8ca578ec1} of the purchase amount.
  • Projects Zoo accredits sellers once an order is completed. See our “Orders” section below for a definition of a completed order.
  • If an order is canceled (for any reason), the funds paid will be refunded to the buyer’s Shopping Balance.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • Sellers may not promote their Jobs or any PowerTemps content via the AdWords platform.
  • Sellers may withdraw their revenues using one of PowerTemps’s withdrawal options.
  • The seller’s rating is calculated based on the order reviews posted by buyers. High ratings allow sellers to obtain advanced seller levels (see Levels below).
  • For security concerns, PowerTemps may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by buyers, or associating multiple PowerTemps accounts to a single withdrawal provider.

Jobs

  • Sellers are allowed to post a select amount of active Jobs based on their Level status.

10 Jobs for sellers without a Level status.
20 Jobs for Level 1 sellers.
30 Jobs for Level 2 sellers.
50 Jobs for Top Rated sellers.

  • Jobs created on PowerTemps are User Generated Content.
  • Jobs may be removed by PowerTemps for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:
    Illegal or Fraudulent services
    Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported through our Intellectual Property Claims
    Illegal adult-oriented services, Pornography, Inappropriate/Obscene content
    Intentional copies of Jobs
    Spam, Nonsense, or Violent Jobs
    Jobs misleading to buyers
    Reselling of regulated goods
    Services that extend beyond 30 days of service duration
  • Jobs that are removed for violations mentioned above, may result in the suspension of the seller’s account.
  • Jobs that are removed for violations are not eligible to be restored or edited.
  • Jobs may be removed from our Search feature due to poor performance and/or user misconduct.
  • Jobs may include pre-approved website URLs contained within the Job description and requirements box. Jobs containing websites promoting content, which violates PowerTemps’s Terms of Service, will be removed.
  • Jobs are required to have an appropriate Job image related to the service offered. An option to upload two additional Job images is available to all sellers.
  • Jobs may contain an approved Job Video uploaded through the Job management tools available on PowerTemps.
  • Statements on the Job Page that undermine or circumvent these Terms of Service are prohibited.
  • Eligible Jobs and sellers may price their Jobs at a base price beyond $10. Base prices on Jobs can be set to $10, $25, $100, and $100.
  • Eligible Jobs in select Categories may set up Job Packages to offer their services in structured formats with multiple price points for the selected Job.

Job Extras

  • Job Extras are additional services offered on top of the Seller’s Job for an additional price defined by the Seller.
  • Job Extras may be removed for violations of our Terms of Service. For specific terms, please see the Jobs section above for a list of services that violate our Terms of Service. Jobs are subject to be removed due to violations found in Job Extras.
  • The amount of Job Extras, which can be offered, and the price for each Job Extra, is based on your seller Level.
  • Services offered through Job Extras must be related to the base service and part of the deliverables on the order.
  • Job Extras may cover different categories of services that are components to a higher quality delivered service.
  • Sellers have the option to extend the duration of an order for each Job Extra that is added to the order. This is to cover the time needed to complete the extra service.

Levels

Projects Zoo is all about helping sellers leverage their skills. We seek to empower top-performing sellers with helpful tools to grow their businesses. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Projects Zoo may reward them with new statuses, special opportunities, benefits, and tools that come with it.

  • Projects Zoo sellers can gain account Levels based on their activity, performance, and reputation. The advancement criteria can be found here.
  • Advancement in Levels is updated periodically by an automated system.
  • The current Levels a seller can achieve are Level 1, 2, and Top Rated.
  • Sellers who cannot maintain their high-quality service, experience a severe drop in ratings, or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries, warnings to the seller’s account, and cancellations can cause a seller to move to a different Level.
  • Advanced levels provide their owners with additional benefits, including offering gigs for higher prices through Job Extras, or selling their Job in multiples.

Top Rated Sellers

  • Top Rated Sellers are chosen manually by Projects Zoo editors through an ongoing review process based on seniority, the volume of sales, extremely high ratings, exceptional customer care, high order completion rate, and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.
  • Top Rated eligibility is constantly evaluated by Projects Zoo to ensure that the quality standards and expectations of the Top Rated selection are kept. Top Rated Sellers who cannot maintain their high-quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate, or violate our Terms of Service risk losing their Top-Rated status and the benefits that come with it.

Seller Features

Projects Zoo sellers have access to several exclusive features that help customize the way their services can be offered.
Custom Offer

  • Sellers can also send Custom Offers addressing specific requirements of a buyer.
  • Custom Offers are defined by the seller with the exact description of the service, the price, and the time expected to deliver the service.
  • Custom Offers are sent from the conversation page.
  • Services provided through Custom Offers may not violate PowerTemps’s Terms of Service.

Projects Zoo Anywhere

  • Projects Zoo Anywhere is a feature that allows sellers to send Custom Offers outside of Projects Zoo.
  • Services offered through PowerTemps Anywhere must comply with our Terms of Service.
  • Users accessing and purchasing from a PowerTemps Anywhere offer that are not already members of Projects Zoo will be required to register with PowerTemps to create an order.
  • Sellers are required to deliver proof of completion of services on the order page. Please see our Orders section for further details.
  • Communication for handling orders should be performed on Projects Zoo, through the order page. Users who engage and communicate off of Projects Zoo will not be protected by our Terms of Service.

Stock Images

  • Eligible Jobs have the option to use Stock Images.
  • “Stock Images” is a Job Extra that allows sellers to choose from an exclusive catalog of images as part of the final delivery of work.
  • Sellers earn 25{157c86a834524b37677aab83c75847fc61690c6606084b29176deda8ca578ec1} of revenue from the Stock Images Extra, for completed orders only.
  • Important: Each selected Stock Image is authorized for one-time use. The selected image is integrated with the delivered work only and not as a stand-alone or for recurring use. Sellers are unauthorized to share the original image file with the Buyer or any third party.
  • Important: If you cancel an order that includes a Stock Image, the usage of that Stock Image will be canceled as well and you will no longer be able to use the Stock Image Extra on the same order.
  • All Stock Images are licensed by GettyImages, which has full ownership and copyrights to the Stock Images provided on PowerTemps and shall be responsible for all Stock Images and their quality.
  • When using Stock Images, you represent and warrant the following:

You may not sell, modify, re-use, re-sell, distribute, display, reproduce or make any other use of the Stock Images.

  • Stock Image(s) may not be used: on a stand-alone basis with no other content; for pornographic, defamatory, or other unlawful purposes; as templates used to create multiples copies of the same Job; for the purpose of enabling file-sharing of the image file; or in logos, trademarks, services marks or any other branding or identifiers.
  • If Stock Images featuring individuals is used in connection with a sensitive, unflattering, or controversial subject, you must include a statement that the image is used for illustrative purposes only and the individual is a model.
  • You may not activate the “right-click” function in Stock Images, remove any metadata in Stock Images, or reverse engineer, decompile, or disassemble the Stock Image(s) to enable the download or use Stock Images on a stand-alone basis.
  • No ownership or copyrights to Stock Images are granted to you.
  • Users can contact the Projects Zoo customer support department.

Shipping Physical Deliverables

Some of the services on Projects Zoo are delivered physically (arts and crafts, collectible items, etc.). For these types of Jobs, sellers may decide to add shipping charges. Sellers can add shipping charges for local shipping (within the same country) and for international shipping (anywhere else).

  • Jobs that include shipping costs must have physical deliverables sent to Buyers.
  • Shipping costs added to a Job only pertain to the cost sellers require to ship physical items to Buyers.
  • Important: Buyers who purchase Jobs that require physical delivery, will be asked to provide a shipping address.
  • Sellers are responsible for all shipping arrangements once the buyer provides the shipping address.
  • Projects Zoo does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping.
  • A tracking number is a great way to avoid disputes related to shipping. We require entering the tracking number if available on the order page when delivering your work.
    Printing Services
  • Some of the services on PowerTemps can be printed and physically delivered (Business Cards, Canvas/Poster Prints, T-Shirts, Flyers, Stationery, etc.).
  • Important: Buyers who use the Printing Services that require physical delivery, will be asked to provide a shipping address.
  • Printing Services are powered by VistaPrint and subject to VistaPrint terms of use, who shall be responsible for packing shipping, tracking, quality, and condition of items or their delivery. PowerTemps does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. Users can contact PowerTemps’s customer support department for assistance here.
  • You can use the Printing Services for delivered work, to which you own all right, title, and interest. Such delivered work must not contain any libelous or otherwise illegal content and does not actually or potentially infringe or misappropriate the copyright, trademark, or proprietary or intellectual property right of any person. You can report any claims of copyright infringement (DMCA notices) or trademark infringement in accordance with our Intellectual Property claims procedures that can be reviewed here.
  • Upon completion of a Printing Order, Buyer will receive a confirmation email containing a Printing Order ID as well as the specific details of the Printing Order.
  • By using the Printing Services you hereby grant to Projects Zoo and VistaPrint, a non-exclusive, worldwide, royalty-free sub-license to edit, modify, adapt, translate, exhibit, publish, transmit, copy, prepare derivative works from, distribute, perform, display and use any delivered work in order to perform the Printing Services.
  • Users can contact PowerTemps’s customer support department for assistance here.

Withdrawing Revenues

  • To withdraw your revenue, you must have an account with at least one of PowerTemps’s withdrawal methods.
  • Your Projects Zoo profile can be associated with only one account from each PowerTemps withdrawal method. A withdrawal provider account can be associated with only one Projects Zoo profile.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process.
  • Withdrawals can only be made in the amount available to you.
  • Withdrawal fees vary depending on the withdrawal method.
  • Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

Withdrawal Methods

METHOD FEE SERVICE AVAILABILITY

Withdraw to your PayPal Account 2{157c86a834524b37677aab83c75847fc61690c6606084b29176deda8ca578ec1} of the sum withdrawal amount up to $1*, visit PayPal.com for further information.

*Additional fees may apply based on your location and currency.